Reporting to the Head of Technical Services, your key purpose will be to monitor and maintain both our live fibre access network and our ISP network.

Carry out risk assessments prior to work. Current qualification to work on BT Network or equivalent. Knowledge and experience of working to BT Openreach…

Managing and monitoring approval requests for civil works. Maintain efficient communication within project team relating to status of all works and requests.

Responding to customers when service issues are detected. Manage successful communication with customers through various means; phone, e-mail and webchat.

Ensuring all works are carried out in line with approved method statements. The Ganger is an important role within the build team, you will be responsible for…

Managing and monitoring approval requests for civil works. Maintain efficient communication within project team relating to status of all works and requests.

Maintain efficient communication within project team relating to status of all works and requests. Support the Network Planning Manager with the design of the…

Identify, document and evaluate opportunities to improve the network architecture. The role will involve designing, building and optimising digital solutions,…

To proactively promote best practice and provide professional health and safety advice within the business ensuring compliance at all times.

Lead the Customer Services Team that provides in-life care for our broadband services under the Call Flow brand and Trooli brand.