Carry out risk assessments prior to work. Current qualification to work on BT Network or equivalent. Knowledge and experience of working to BT Openreach…

You have great communication skills and can explain technical issues clearly to non-technical personnel. Provide subject matter expertise on the implementation…

Reporting to the Head of Technical Services, your key purpose will be to monitor and maintain both our live fibre access network and our ISP network.

Responding to customers when service issues are detected. Manage successful communication with customers through various means; phone, e-mail and webchat.

Managing and monitoring approval requests for civil works. Maintain efficient communication within project team relating to status of all works and requests.

Identify, document and evaluate opportunities to improve the network architecture. The role will involve designing, building and optimising digital solutions,…

Maintain efficient communication within project team relating to status of all works and requests. Support the Network Planning Manager with the design of the…

To proactively promote best practice and provide professional health and safety advice within the business ensuring compliance at all times.

Lead the Customer Services Team that provides in-life care for our broadband services under the Call Flow brand and Trooli brand.

You will help generate and engage with customer leads and enquiries, leading them through to order placement. Follow up leads through to order placement.