Duties will include, providing advice, information and sign-posting to service users as well as facilitating groups, educating on harm reduction and undertaking…
Support the Client Account Manager throughout the sign-off process working with the client, finance and specialist teams. Experience of customer/client service.
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email.
To have primary responsibility for new client set-up, sign off and maintenance in a timely fashion (Inc. KYC, ML/DD suitability and restrictions).