Permanent Weekend Complaints Handler - Weekends only! Working every Saturday and Sunday on a shift rota basis either 9am to 5pm or 3pm to 11pm.
Reports customer feedback to management, including any signs of customer dissatisfaction. Customs brokerage, vendor consolidation, cargo insurance, time…
Competitive sign-on bonus for fee earning direct hires. Made up of likeminded individuals ensuring our client experience is exceptional.
Spotting anomalies in data which could be a sign of fraud. Taking inbound calls from customers who feel their account has been subject to fraudulent activity.