Frontline Bathrooms Ltd is one of the UK¿s leading bathroom distributors, with over 6,000 products showcased in our biannual spring/summer and autumn/winter catalogues. We pride ourselves in getting our goods to you in record time from our 85,000 sq. ft distribution centre which stocks all our product lines. We are looking to for an experienced Telesales Manager who will be responsible for setting weekly and monthly sales targets, training new Telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints. To ensure success as a Telesales Manager, you should have experience with Telesales, advanced managerial skills, and the ability to multitask. Telesales Manager Responsibilities: - Meeting with sales managers to discuss Telesales strategies.- Training junior Telesales staff.- Writing sales scripts and customer answer sheets.- Implementing sales strategies.- Managing the Telesales team and assisting junior staff.- Monitoring the performance of the sales team.- Setting weekly and monthly sales targets.- Maintaining customer relationships.- Handling escalated customer complaints.- Compiling and presenting sales reports. Telesales Manager Requirements: - Bachelor¿s degree in Marketing, Human Services or similar field.- Previous experience working as a Telesales Manager.- Experience in Telesales preferred.- Strong managerial and sales skills.- Ability to multitask.- Good verbal and written communication skills.- Ability to work well under pressure.- Ability to write and present reports.- Strong organizational skills.