A hands-on technical support role, office based providing application and installation advice, and assisting with fault finding on a range of residential and commercial plumbing and heating systems.Package: Competitive basic salary, with mobile, laptop and use of a pool vehicleLocation: Commutable distance to my client's offices in HixonOur Client: * Market leading manufacturer within the plumbing & heating industry * Offering a range of plumbing and heating solutions, from residential radiator valves to heat interface units * Part of a much large European Group * A company that continues to invest in new products, that has gone from strength to strengthThe Role: * To ensure a high level of technical support and customer service * Office based handling incoming technical enquires from m&e contractors, consultants and plumbing & heating engineers * Giving application and installation advice, and assisting with fault finding on a range of residential and commercial plumbing and heating systems * You will also control the diary of the Technical Engineers, and where problems cannot be resolved over the phone, you will arrange for someone to go out on-site * You will also take responsibility for liaising with everyone involved, from the building management / FM Co, to main contractors and installersThe Successful Applicant: * Firstly you must have at least a NVQ or City & Guilds qualification in plumbing/heating * Preferably with some time served as an installer, plumber or heating engineer * You will be disciplined, with attention to detail and accurate with information * Able to communicate at all levels, and handle difficult situationsApply Now!Please click on the ‘apply now’ link below to find out more about this role.Integra are a sales recruitment consultancy specialising in the recruitment of field sales professionals on a nationwide basis across a number of market sectors, but with an emphasis on the construction industry. Typically recruiting sales executive, sales representative, account executive, account manager, territory sales and area sales positions.Key words for this role include: showers, plumbing, heating, engineer, technical supportcustomer services