The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media.
Oversight and sign off of MI Collation, Incident Reporting and Client Operational Review deliveries. The Middle Office hub provides full operational support to…
Engage Service Desk, Service Delivery and Client Services teams in transition, hyper care and the sign-off process to ensure smooth Client handover from…
As Senior Manager, you’ll be responsible for analysing escalated alerts and related information to form an opinion on whether there are signs that an alert or…