The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media.
Review project materials with stakeholders and coordinate sign offs of deliverables. The Senior Vice President Client Account Services Digital Integration and…
Responsible for final sign-off of impactful proposals, SOWs, and contracts. Overseeing a team of Account Directors, Managers, and Executives.
Have full understanding and input into service designs, including final sign off (alongside the lines of service). Resolve any account issues or escalation.