Providing technical input to support requests to progress or resolve. Logging support calls for our customers within the helpdesk system, ensuring information…
Strong technical, analytical and troubleshooting skills and an ability to explain technical concepts and provide guidance to staff.
Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability, functionality and performance…
Documenting current system architecture and configuration (incl applications & API’s). This will include mobilising and executing a formal project to complete…