The Communications Surveillance Analyst will conduct and drive forward RBC’s audio and e-communications monitoring, as well as the wider surveillance function.
Providing outstanding service when a customer makes a motor claim over the phone with Marshmallow, ensuring their needs are taken care of sensitively and…
The ability to understand product capabilities and communicate the value and differentiation of a service offering in the market.
Responsible for all stages of detailed WIP valuation at year end, from initial valuation through to audit sign off. Other ad-hoc external reporting.