Perform first / second line support with the aim to achieve an 80% first time fix rate. Escalate incidents to 3rd line technical staff as required.
Lives the company values; (Delivering Wow!, having a “yes we can attitude”, sharing knowledge & experience, wearing the shirt, showing respect, having fun &…
Working alongside the Service Manager you will be involved in the processing and management of the many and varied small works associated with fire alarm & Fire…
Assisting with engineering drawing and work instruction updates. Able to read / interpret engineering & 2D / 3D CAD drawings.