Providing excellent levels of customer service, you will advise and assist members of the public on how to use the site in order to maximise recovery of…
Participate on a daily basis in task management within EMIS and Docman tasks and ensure that tasks are kept up to date at all times.
Record all downtime and waste accurately. In addition, support line management in undertaking appropriate remedial action to correct the faults.
Other spot checks including making sure paperwork and processes are completed in areas like claims and returns, waste management and lost property.