Ensure that each ‘business as usual’ operational process is documented and maintained with any updates and submitted for annual review to the Head of Settlement…
Review project materials with stakeholders and coordinate sign offs of deliverables. The Senior Vice President Client Account Services Digital Integration and…
Responsible for final sign-off of impactful proposals, SOWs, and contracts. Overseeing a team of Account Directors, Managers, and Executives.
Have full understanding and input into service designs, including final sign off (alongside the lines of service). Resolve any account issues or escalation.