To identify gaps in our customer journey and implement new processes (as well as tweaking existing ones) to drive better internal efficiency and to make life as…
Serve and sell across all channels brilliantly well. Serve our customers efficiently and brilliantly well – on the shop floor and at service points.
The CS team also works closely with our organiser-facing teams to ensure that participant issues are resolved in a way that works for the event organisers whose…
SDRs will drive the top of the funnel by conducting the initial outreach via LinkedIn, email, and video-email in order to create opportunities for the Head of…