Working as part of an engineering team, you will be responsible for dealing with the principle 3rd line activities including support escalations, performance…
As part of the role you will be the first point of contact to internal and external end users with a real focus on customer service and an effective delivery of…
Role Purpose: *To act as part of the Technical Operations team, responsible for resolving a high proportion of calls escalated by the Service Desk.
Time served Technician or recognised and relevant professional engineering qualification. Attend to unplanned failures in a timely manner to meet operational…