You will work closely with our product and engineering teams by providing feedback on technical issues and submitting feature requests on behalf of our clients.
The 2nd Line Support Analyst is accountable for the high level of customer service and client satisfaction within the Service Desk environment.
Lead engineer on large (multi month) and small projects working through the full lifecycle through design and deployment, to hand over to operational support.
Oversees day to day operations of the department, including repairs, alteration, and installation of work. Increase the site operational effectiveness, improve…