What will my role look like? Sbarro is an American pizzeria chain that specialises in mouthwatering sold by the slice New York-style pizza and other Italian-American cuisine! We are one of the largest quick service Italian chains in the world and our premium secret ingredients & signature recipes served by the kindest, friendliest employees is what keeps our customers content and coming back for more! Because our restaurants are so popular and busy, we need strong management teams to ensure the stores run efficiently and achieve set goals. As an Sbarro Supervisor you will work hand in hand with our General Manager to inspire and motivate the team to deliver exceptional customer service and also help drive the profitability of the store. This isn’t a back office job, prepare to roll your sleeves up, engage with our amazing customers and get involved! You will also be involved in stock takes, deliveries, banking / finance duties and assisting in the training and development of colleagues. Let’s not forget the progression opportunities! You will manage the store in the manager’s absence and will also be considered for any management / senior roles that arise! If you have great leadership skills, want to progress within a successful business, love to work in a fast paced vibrant store, feel like part of a family and have fun then this role is perfect for you! What would my main responsibilities be? • Coach, mentor and motivate the team to achieve amazing results and delegate tasks • Work closely with the General Manager to drive sales and increase profitability • Assist with training new colleagues and welcoming them into the team • Complete administration, stock take and banking / finance duties • Provide a fantastic customer service experience • Be happy, friendly, smile and have fun • Prepare and serve our popular well-loved products • Ensure that our stores look presentable and vibrant Do I have what it takes? Of course you do! A background in supervisory / team leader experience is desired, or if you have restaurant / retail / catering experience and are looking to progress in your career then we want to hear from you! We are looking for energetic, motivated individuals who are passionate about customer service and have great leadership skills so if you customer focused and thrive in a fun fast paced environment then you definitely have what it takes! What’s in it for me? EG Cares is our benefits & rewards scheme, it’s our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day. Employee Discounts - You will be entitled to 15% off our food-to-go brands and 10% our retail stores, not only this our EG Cares platform entitles you to exclusive discounts at a variety of clothing / retail stores, restaurants, cinemas and much more! Competitive Annual Leave - We know our employees work hard so we offer you 30 days annual leave allowance so you can enjoy well deserved time off work! Work Anniversary Awards – We appreciate how loyal our employees are and to say thank you we reward colleagues when you hit milestones! Recognition & Discretionary Bonus Schemes – We know a hard worker when we see one! If you are our employee of the month, expect a reward! If your store performs well then you could be entitled to a well-deserved bonus! Progression & Career Opportunities – We look to promote and progress our employees within the business and also have other high profile brands and countries you could potentially move into… the opportunities really are endless with Euro Garages Compassionate Leave – We care about our employees and offer 3 days paid compassionate leave Employee Assistance Programme – Telephone counselling and confidential support for personal / legal / medical / health and wellbeing issues is now available 24/7 for our employees through our EG Cares Employee Assistance Programme! Death in Service – At EG Group, we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind! Learning & Development - We are committed to helping you develop new skills to be the best version of you! Our People - You will work alongside our amazing employees, have fun and be a part of our family