To support the Support Services Division within Elliott. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.
You will be responsible for handling technical queries for customers and becoming an expert on our client's solutions and products.
3D modelling and engineering lighting products. Reading and interpreting hand drawn sketches from the creative team to create a realistic product or outcome.
Answer inbound calls & investigate, resolve customer tickets. Provide 2nd line support on any Network, Server, Desktop issues and maintain a high level of first…