To communicate with service users in a sympathetic and empathetic manner using tact and diplomacy both in person and over the telephone.
You will have a customer centric approach to your accounts and be comfortable challenging your customers to do things differently.
\*Previous work on construction / building sector or civil engineering / infrastructure projects. \*Previous work in a Quality manager or similar role.
Focus on the reduction of cost associated with hiring, whilst generating the best possible calibre of candidate. Good understanding of employment legislation.