As a Product Support Analyst, you will play a key role in ensuring that customers of GDT get timely, accurate and well-communicated resolutions to the issues…
They will have day to day responsibility for liaising with all V&A project stakeholders as well as design teams, contractors and consultants.
The role includes business analysis as well as scoping, planning, executing, and monitoring the time, cost, and quality aspects of projects.
You will be driving the Business Value derived from Zendesk across your portfolio (whilst actively looking for new areas of use) as well as preparing and…