What will my role look like? Our forecourts and convenience stores are the heart of our business… after all, this is where it all began! We owe our success to our employees and we are committed to providing excellent customer service, good value products and a wide range of facilities, and our customers have come to expect high standards from all of our forecourts and retail sites. As a Retail Forecourt Supervisor you will work closely with the store manager to motivate the team, drive sales, and ensure our stores are well-merchandised and look fabulous! In this role you have the responsibility of leading, inspiring and coaching the team to exceed targets but you will also develop and train the team and ensure they have all of the tools they need to be amazing at what they do. Your most important duty is to ensure the team provides excellent customer service every time. You will learn new skills from the store manager who will trust you to run shifts in their absence and let’s not forget about the progression opportunities as you will be considered for Senior Management roles when they arise! If you are passionate about customer service, can motivate individuals, like to engage with different people every day, feel like part of a family and have fun then this role is perfect for you! What would my main responsibilities be? • Lead and motivate the team to achieve amazing results • Provide a fantastic customer service experience • Work closely with the store manager to drive sales and increase profitability • Be happy, friendly, smile and have fun • Ensure that our forecourts are well merchandised, stocked and look presentable and vibrant Do I have what it takes? Of course you do! We are looking for energetic, motivated individuals who are passionate about customer service and have great leadership skills. Although previous team leader experience is desired, we will upskill you and ensure you trained to the highest standards. As long as you are customers focused, are flexible with working hours, can motivate and coach a team, aren’t afraid of hard work and thrive in a fun environment then you definitely have what it takes! What’s in it for me? EG Cares is our benefits & rewards scheme, it’s our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day. Employee Discounts - You will be entitled to 15% off our food-to-go brands and 10% our retail stores, not only this our EG Cares platform entitles you to exclusive discounts at a variety of clothing / retail stores, restaurants, cinemas and much more! Work Anniversary Awards – We appreciate how loyal our employees are and to say thank you we reward colleagues when you hit milestones! Recognition & Discretionary Bonus Schemes – We know a hard worker when we see one! If you are our employee of the month, expect a reward! If your store performs well then you could be entitled to a well-deserved bonus! Progression & Career Opportunities – We look to promote and progress our employees within the business and also have other high profile brands and countries you could potentially move into… the opportunities really are endless with Euro Garages Compassionate Leave – We care about our employees and offer 3 days paid compassionate leave Employee Assistance Programme – Telephone counselling and confidential support for personal / legal / medical / health and wellbeing issues is now available 24/7 for our employees through our EG Cares Employee Assistance Programme! Death in Service – At EG Group, we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind! Learning & Development - We are committed to helping you develop new skills to be the best version of you! Our People - You will work alongside our amazing employees, have fun and be a part of our family