You will also manage an already successful team, whilst developing existing accounts and generating further business in a sector poised for huge growth.
The Service Desk Analyst role is within the Service Desk and part of the wider Delivery Services team in the Technology & Transformation division.
Good understanding of retail engineering. Provide engineering support & direction to the business, where necessary.
Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an…