Empower colleagues to always put the customer first and deliver outstanding customer service. Champion customer service by listening and responding to customers…
Participate on a daily basis in task management within EMIS and Docman tasks and ensure that tasks are kept up to date at all times.
Record all downtime and waste accurately. In addition, support line management in undertaking appropriate remedial action to correct the faults.
Other spot checks including making sure paperwork and processes are completed in areas like claims and returns, waste management and lost property.