A vacancy has arisen to join our team on a permanent basis, at our client’s prestigious new office in Belfast city centre.The successful candidate will be proactive and provide professional, customer focused day-to-day 'hands on’ Office Administration’ support of the Belfast office and the Workplace Office Manager in the areas of: service solutions (mail, loading bay, reprographics, records management, stationery). Working closely with our approved partners in the operation and administration of day-to-day workplace services.The operative is primarily to ensure the smooth running of Mitie managed areas of the loading bay and mail room provided on site at our client’s prestigious office in Belfast city centre.The Loading Bay operative is to carry out the effective and efficient handling of all incoming and outgoing mail and courier items according to the site procedure manual. The employee must have a diligent approach to ensure complete audit trail is maintained, excellent customer communication skills, must be organised and have a high level of attention to detail.Responsibilities:Responsible for all incoming / outgoing packages for Mitie managed areasResponsible for use and safe management of mail x ray machine (training to be provided)Responsible for Health & Safety of Mitie managed areasInform line management of any situations which could impact on the business immediatelyProduce data as requestedEnsure correct PPE is worn at all timesEnsuring all areas of required duties are risk assessed in line with Health & Safety policiesDuties:•To provide a professional, friendly and helpful customer focused service to our clients each daycess all incoming mail items using the x ray machineStock management, house keeping of work areas and ordering paper, Xerox consumables and stationeryReplenish cupboards with stationery and photocopier paper, loading paper and toner into photocopierSupporting MFD 1st and 2nd line fixes and requesting engineer call outsEnsure that all necessary steps are taken to identify recipients of courier parcels and enter them on the PinPoint system for the mailroom to distributeLog all incoming Royal mail Special Deliveries onto the PDA systemEnsure that a record of who has signed for the PDA handhelds is kept up to dateTo answer any queries regarding incoming/ outgoing courier items, and to forward any problems to the IMS Manager if they cannot be resolved immediatelyInform mailroom of urgent parcels that need immediate deliveryEnsure that the clear desk policy is adhered toAny bulky items received are to be swiftly dealt with and redirected to the correct department with minimum delayEnsure that all courier data is captured on PDA and run daily end of day reports to check for outstanding itemsKeep the Loading Bay in good order in line with H&S proceduresAny other ad hoc duties in relation to the loading bay