Experience as a network engineer or similar support role. Must be local to and able to commute to the Techedia Southport offices. Temporarily due to COVID-19.
As part of the role you will be the first point of contact to internal and external end users with a real focus on customer service and an effective delivery of…
Role Purpose: *To act as part of the Technical Operations team, responsible for resolving a high proportion of calls escalated by the Service Desk.
Time served Technician or recognised and relevant professional engineering qualification. Attend to unplanned failures in a timely manner to meet operational…