Being the first point of contact for general student related queries across the firm and managing pastoral queries ensuring prompt response and sign posting if…
Driving awareness of the service through the development and optimisation of a rolling content and engagement calendar for our partners, ensuring appropriate…
Partake in User Acceptance Testing (UAT) processes to help validate test scripts and secure requirement sign-off.
Ensure rigorous compliance with control policies, standards and procedures - e.g. P&L and Risk minimum standards compliance (Risk & P&L sign-off and…