You will work hand in hand with a claims handler and as a team your you will be responsible for all elements your claims from scoping through to sign off.
Reports customer feedback to management, including any signs of customer dissatisfaction. Customs brokerage, vendor consolidation, cargo insurance, time…
Competitive sign-on bonus for fee earning direct hires. Made up of likeminded individuals ensuring our client experience is exceptional.
Spotting anomalies in data which could be a sign of fraud. Taking inbound calls from customers who feel their account has been subject to fraudulent activity.