Type of Job: Permanent, full time. You will be taking inbound calls from our Customers as the first point of contact, with a real focus on providing customer…
As part of the role you will be the first point of contact to internal and external end users with a real focus on customer service and an effective delivery of…
Role Purpose: *To act as part of the Technical Operations team, responsible for resolving a high proportion of calls escalated by the Service Desk.
Time served Technician or recognised and relevant professional engineering qualification. Attend to unplanned failures in a timely manner to meet operational…