6+ years of experience working collaboratively with product, engineering, design, content and user research teams. Questions and share their concerns and ideas.
Accurately log all service requests, work progress and customer documentation. Maintain and manage customer expectations through continued communications.
Degree qualified in an engineering or science related discipline or equivalent. In addition to the benefits you’d expect, UK employees also receive free single…
Previous sales engineering or technical account manager experience. Provide feedback to product management, engineering, and R&D teams.