They will own all Guest facing Knowledge Base (KB) communications, updates and FAQs – seek sign of and approval on communications as required.
Is responsible for adhering to quality control processes on all projects, circulating jobs to all relevant personnel sign off materials.
Is responsible for adhering to quality control processes on all projects, circulating jobs to all relevant personnel sign off materials.
Authorised and processed customer goodwill gestures based on defined sign off levels and report on this daily. Hosted virtual consultations & live chat sales.