Gas Planner / SchedulerLocation – Luton£26 - £32k Per Annum Full Time - Perm PositionOur client is looking for a Gas Planner/Scheduler, previous experience within Gas repairs / Installations / maintenance / housing would be advantageous.As a Gas Planner/Scheduler, you are the key person communicating between the resident and the Gas Installers.The role involves tasks such as-• Providing customer service to residents and customers/tenants.• Arranging appointments for residents/tenants regarding the boiler installations within their properties.• Scheduling appointments for planned works• Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.• Dealing with queries from residents, changing appointment.• Rescheduling appointments and scheduling prioritising emergency repair issues.• Closing jobs ready for invoicing.• Working with the Manager and trades people to organise and schedule work.• Updating and changing information as the job changes.• Ordering equipment needed for the job.• General Admin duties such as filing, scanning etc. Skills and experience required.• For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail, experience in gas, repairs & maintenance is needed