Making decisions about the action to take on customer accounts or sign ups across a variety of real-time queues, including transaction monitoring, sanctions…
Create attendee sign in sheets, being aware of attendees and ensuring non-attendees are recorded and are invited to future sessions.
Processing of Certificates of Titles (COTs) to ensure compliance with all loan offer conditions prior to sign off by a senior team member.
Working as part of a team providing excellent customer service wherever there is interaction with one of our customers.