Take ownership of Incidents and requests and manage to resolution. Manage customer expectations and provide regular updates.
They will be carrying out BAU and project work, covering hours between 8am - 6pm. 1st / 2nd line support roles. Experience working on a 2nd line service desk.
The Peninsula London, superbly located at 1-5 Grosvenor Place in Belgravia, will overlook Hyde Park Corner, the Wellington Arch, Green Park and the gardens of…
You'll lead and participate in projects, ensuring that projects are designed and planned well, focusing on delivering a solution or technical improvement.