You will investigate and respond to complaints relating to offences, including investigation into criminal offences (e.g. fly tipping and waste duty of care).
Participate on a daily basis in task management within EMIS and Docman tasks and ensure that tasks are kept up to date at all times.
Record all downtime and waste accurately. In addition, support line management in undertaking appropriate remedial action to correct the faults.
Other spot checks including making sure paperwork and processes are completed in areas like claims and returns, waste management and lost property.