Applicants should be self motivated with excellent social skills to deliver a high level of customer service and satisfaction with a positive attitude.
Providing support to users/administrators of the platform. Experience assessing, troubleshooting, resolving and providing root cause analysis for product issues…
Escalation to field engineering where remote resolution cannot be achieved. If resolution cannot be achieved, then accurate qualification of fault prior to…
Professional Engineer or engineering chartership preferred. Bachelor’s degree or Masters in an engineering discipline.