Performance management of work streams will be key and focussed on delivering Accelerator programme metrics, as well as those associated with other core…
Providing visibility into the day to day operations of the support team, including reporting team metrics (time to resolution, satisfaction, etc.).
You will have precise commissioning and copy-editing skills as well as the ability to report on breaking news in an informative and engaging way.
Provide robust exit advise to learners as they set personal goals for career progression (should this recognise IAG across the learning journey as well as end).