Customer Support Engineer (Plumbing & Heating) Caldicot £30'000 - £35'000 + Training + Pension + Holiday Excellent opportunity to join a rapidly growing family owned business, where you will be part of a hard working fast paced team. This business specialise within the plumbing and heating industry have continually grown as a business over the past decade. Due to continual demand they are looking for a new member of their operations team in their Caldicot office. In this role you will be both fielding customer enquiries and liaising with field-based engineers to ensure the whole operation runs smoothly. There will be training on offer for candidates with transferrable skills. The ideal candidate will have experience in a similar position, ideally with some knowledge of the industry. Fantastic opportunity to join an ambitious company in a role where you will utilise your skills as part of a helpful hard-working team. The Role: *Fielding customers issues and call out requests *Liaising with engineers *7:30 - 5:30 *1 in 3 Saturday Rota The Person: *Experience in a service co-ordinator or dispatcher role *Looking to develop and progress To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oliver Conybeare at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed