Based in the Customer Success team. Responsible for providing technical support, troubleshooting and debugging issues with the platform.
We require an experienced release and automation engineer to join on a contract basis to deliver the following tasks: Experience deploying services on Windows.
Reproduce bugs and communicate with the engineering team to ensure that a solution is given to the customer within the agreed-upon SLAs.
To join our expanding support team, who are responsible for managing support tickets for our large UC and connectivity client base, most of whom use a hosted…