Managing client communication - feedback & sign offs. Have you got the skills to co-ordinate team-members to make sure that clients expectations are met.
Reports customer feedback to management, including any signs of customer dissatisfaction. Customs brokerage, vendor consolidation, cargo insurance, time…
Competitive sign-on bonus for fee earning direct hires. Made up of likeminded individuals ensuring our client experience is exceptional.
Spotting anomalies in data which could be a sign of fraud. Taking inbound calls from customers who feel their account has been subject to fraudulent activity.