You will be dealing with incoming and outgoing calls as well as using internal systems, spreadsheets and emails. Main duties include (but are not limited to):
Promoting customer health and well being, enabling them to continue living their life to the full as much as possible. Having an understanding of safeguarding.
An ability to establish rapport and credibility with parents as well as colleagues. Someone who can work well within a team, flexible, who can encourage.
A polite, helpful attitude is required as well as a flexible approach to working hours. As well as providing first class customer service you will share our…