Customer Services Manager (Construction & Manufacturing)£30,000 - £35,000Monday to Friday 08:00 – 17:00 (Flexitime Available)Rugby Are you an experienced Customer Service Manager?Have you got experience within the construction industry?Are you looking for a rapidly growing & established company? If you are nodding along to all of these questions then this is the job for you! We are currently recruiting for a local company that deals mainly within the construction industry. If you have experience as a manager of a customer services department within the construction industry then we want to hear from you!So what would I be doing?Improving customer service standardsResolving complaints & issuesManaging a pre-established teamImplementing new procedures and processesCreating & Monitoring KPI’sGrowing the customer service teamLiaising with external engineersArranging engineers diariesManaging SLA’sAnd what do I get?Fantastic basic salarySecurity of a well-established companyAutonomy to run & grow the departmentOn-site parkingTraining & developmentBut what experience do I need to have?Experience managing a customer service departmentExperience within the construction industryAdvance Microsoft Office skillsCPD Customer Service Manager (Not essential)If all these are ticking your boxes then APPLY NOW to avoid missing out on a fantastic opportunity.All Applications will receive a response.#WecanSolviT #CustomerServiceManager