Customer Service and Accounts Receivable Representative

Patheon UK is looking to recruit an experienced Customer Services Administrator to join the busy and growing team. Based in Swindon, the varied role is ideally suited to an experienced multi-tasker with excellent attention to detail and communication skills (both oral and written).Advanced numeracy skills are a must, as revenue reconciliations are required to be completed on a weekly and monthly basis, and support is provided for financial audits. In addition to traditional order management, the role follows transactions from purchase order generation to client invoicing and Accounts Receivable support to resolve any open issues. A true hybrid role between Finance and Customer Services.Coordination of documentation, to create, issue and manage Sales and Purchase Orders Interpretation of client contracts to ensure correct Sales Order set up; reviewing customer PO accuracy, demand forecasting, customer contract conditions, special VAT handling requirements, shipping terms etc.Checking and approving invoicing prior to processing and providing support for financial audits.Completion of weekly and monthly revenue reconciliations, as well as involvement in the budgeting and forecasting processes.Reviewing and resolving invoice queries and anomalies to support Accounts Receivable cash collections.Assists customers effectively by solving customer disputesBuild sustainable relationships of trust through open and interactive communication across stakeholdersSAP Master Data Management (materials, pricing)SAP Client Master Data Management (set up/amend Client accounts)Working with other Thermo Fisher sites where work is subcontracted.Tracking and managing not only revenue in Client specific revenue & deferred revenue trackers, but also InterCompany invoices to ensure correct treatment of monthly revenue.Raise journals.

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