Work closely with clients to understand their needs, manage appointments, take overflow calls and relay messages in real-time. High levels of computer literacy.
Train business personnel on organizational and departmental contracting policies and procedures, as well as contractual terms and conditions.
Due to the nature of the business we are looking for individuals who can offer levels of flexibility to cover day and evening shifts across 7 days; including…
Each day, you will be involved in investigating and resolving incidents within set SLA timeframes, monitor server infrastructure and application performance,…