Serve and sell across all channels brilliantly well. Serve our customers efficiently and brilliantly well – on the shop floor and at service points.
BAT in London and Manchester as well as working in partnership with all levels of BCLP to give integrated advice and support.
Manage the implementation of further processes on the CMI system as well as ongoing enhancements and testing of upgrades. Act as a role model for the BAT.
To provide support to the Business Acceptance Team (“BAT”) to help ensure that the department provides a quality service in all respects.