To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner.Remember to check your CV before applying. Also, ensure you read through all the requirements related to this role.Client Details My client is an award winning service provider that operate globally.They offer Integrated Facilities Management solutions across a number of sectors that are designed to meet specific challenges faced by organisations.Description To be accountable for the financial performance of the contract.To develop meaningful and sustainable relationships with the Client and related Client organisation.To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services.To monitor and develop direct reports through training and regular reviews.To review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the portfolio director as necessary.To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works.To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system.To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services.To review the interface with third party suppliers and sub contractors.To set, monitor and control SLAs? seeking opportunities to provide added value across the delivery stakeholders.To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery.To regularly meet with the client to further understand their organisation and requirements.To develop effective working relationships with operational personnel, business partners, suppliers and sub contractors to improve operational performance.Profile Technical background essential.Previous contract management experience.Team working experience.Must have the balanced ability to think clearly in extreme circumstances.Experience of using a CAFM system Good experience and track record in working in Facilities Management Good knowledge of building services and legislation.Professional qualifications and background.Job Offer Competitive annual salary on offer.