As a Complaints Handler you will be responsible for investigating complaints from customers who are dissatisfied with any area of First Response Finance's…
Upholding a positive brand image and providing excellent customer service at all times. Managing cash and card transactions effectively in accordance with…
Employee discounts Card with discounts or cashback at hundreds of well-known retailers. You’ll also need to understand the importance of maintaining high…
As well as knowledge of and experience in multi-agency case management and risk assessment frameworks, such as MARAC would be helpful.