Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its…
Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience. Manually condensing stock and handling products with care to…
Oversee customer unit economics to improve ARPU, CAC, LTV, payback as well as overall customer base engagement and business profitability.
Handle sensitive and complex support issues as well as escalated issues. Provide exceptional customer service at all times.