This role is responsible for maintaining high levels of Customer Service through helpdesk and remote technical support. High levels of AV equipment knowledge.
Based in the London office and reporting to the Head of Operations, the objective of this role is to lead the Technical Support of the hardware infrastructure…
Reproduce customer issues and if necessary file bug reports, escalate cases to engineering, and provide necessary documentation.
Experience within white goods engineering at customers homes. Benefits *- Company Vehicle, well renowned secure company, quarterly bonuses, full training…