Troubleshooting and technical fault diagnostics for clients and colleagues through remote access and on-site support. Responding to 1st Line support tickets.
Desirable is experience with an architecture framework such as TOGAF (or equivalent). A minimum of A ‘level standard qualification or 3 years’ experience…
You will be responsible for identifying and proposing mitigations to technical risk, whilst identifying opportunities to solve customer business needs with…
Demonstrated ability to generate formal technical documentation suitable for technical expert/subject matter expert review as well as higher level summary…