Being the first point of contact for customers seeking technical assistance over the phone or email; Qualifying and documenting the problems raised by customers…
Communication and Control – effective handover to oncoming engineering shift. Leading the engineering shift in a ‘hands-on’ capacity.
This role will play a vital part in supporting the business through the maintenance of our onsite production facilities. 25 days holiday plus bank holidays.
Development and maintenance of the customer database. Account management of existing accounts. Assisting with logistics and export.